Refund Policy
Last Updated:
Slyxaronaiozei is committed to customer satisfaction. We operate from New Zealand and sell dietary supplements for general wellness. This policy outlines our refund and return procedures.
Geographic Scope
This refund policy applies to orders shipped to addresses in New Zealand. Customers outside New Zealand should contact us to confirm eligibility.
Operator
Slyxaronaiozei
165 High Street, Christchurch Central City, Christchurch 8011, New Zealand
Eligibility for Refunds
You may be eligible for a refund if:
- The product arrived damaged or defective
- You received the wrong product
- You exercise your statutory rights under New Zealand consumer law
Return Process
To request a return or refund, contact us within 14 days of receipt. Include your order details and reason for the return. We will provide instructions for returning the product where applicable.
Processing Time
Refunds are typically processed within 14 business days of us receiving your return and approving the refund. The refund will be credited to the original payment method.
Non-Refundable Items
Opened or partially used products may not be eligible for refund due to hygiene and safety reasons. We will assess each case individually.
Contact
For refund enquiries: info@slyxaronaiozei.world, contact@slyxaronaiozei.world, support@slyxaronaiozei.world, help@slyxaronaiozei.world